Shopping online at Phlegráia is simple and secure: select the product, add it to your cart, and complete the checkout via protected and certified payment.
Registration is not required for online purchases. You can complete your order as a guest or create an account to easily track your orders and speed up future purchases.
It is possible to request a change or cancellation of the order by contacting us promptly. After processing or shipping, it will no longer be possible to intervene.
After your purchase, you will receive a confirmation email. When your order ships, we will send you tracking information so you can monitor its status in real-time.
If you have an active account, you can check everything from your personal area.
Orders are prepared within 2–4 business days. Delivery times vary by destination. You will always receive a tracking code.
You can return items within 14 days of delivery. The product must be intact, unused, and in its original packaging. Please contact our customer service for return instructions.
To preserve the quality of silk scarves and silk and viscose sarongs, we recommend dry cleaning or hand washing in cold water with delicate detergents. Iron at a low temperature and avoid prolonged exposure to direct sunlight.
Our handmade leather bags require care and attention. Avoid moisture and heat sources, and store them in the dust bag when not in use to preserve their beauty and longevity
